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Privacy Policy

Privacy Policy for Back Nine Apparel

Effective Date: July 21, 2025

At Back Nine Apparel, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with us online. We want you to feel confident that your personal information is handled with care and respect.

We DO NOT sell your personal information.

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1. Information We Collect

  • We collect information to provide you with an excellent shopping experience and to improve our services. The types of information we may collect include:

  • Personal Identification Information:

    • Contact Information: Name, email address, shipping address, billing address, phone number.

    • Account Information: Username and password (if you create an account).

  • Transactional Information:

    • Details of products you purchase, order history, payment methods used (though we do not store full credit card numbers – see "Payment Information" below).

  • Technical and Usage Information:

    • Device Information: IP address, browser type, operating system, device identifiers.

    • Usage Data: Pages viewed, products searched for, time spent on our site, referral sources, clickstream data. This information is collected through cookies, web beacons, and similar technologies (see "Cookies and Tracking Technologies" below).

  • Communication Information:

    • Records of your communications with us, such as emails, chat transcripts, and customer service inquiries.

2. How We Collect Your Information:

  • We collect information in several ways:

    • Directly from You: When you create an account, place an order, sign up for our newsletter, contact customer service, or participate in surveys or promotions.

    • Automatically: As you navigate through our site, information is collected through cookies and other tracking technologies.

    • From Third-Party Service Providers: We may receive limited information from third-party payment processors (e.g., confirmation of a successful transaction), shipping partners, or analytics providers.

3. How We Use Your Information:

  • We use the information we collect for various purposes, including:

    • To Process and Fulfill Your Orders: To process your purchases, ship your products, and send you order confirmations and shipping updates.

    • To Provide Customer Service: To respond to your inquiries, provide support, and resolve issues.

    • To Manage Your Account: If you create an account, to manage your profile, order history, and preferences.

    • To Improve Our Website and Services: To understand how our website is used, identify popular products, troubleshoot issues, and enhance your user experience.

    • For Marketing and Promotions (with your consent where required): To send you newsletters, promotional offers, and information about new products or sales that may be of interest to you. You can opt-out of these communications at any time.

    • For Security and Fraud Prevention: To protect our website, customers, and business from fraudulent activities and unauthorized access.

    • To Comply with Legal Obligations: To meet our legal and regulatory requirements.

4. How We Share Your Information

  • We do not sell, rent, or trade your personal information to third parties. We may share your information only with trusted third parties in the following limited circumstances:

  • Service Providers: We engage third-party companies and individuals to perform services on our behalf, such as payment processing, shipping and delivery, website hosting, data analysis, marketing assistance, and customer service. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  • Legal Compliance and Protection: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:

    • Comply with a legal obligation or valid governmental request.

    • Protect and defend the rights or property of Back Nine Apparel.

    • Prevent or investigate possible wrongdoing in connection with the Service.

    • Protect the personal safety of users of the Service or the public.

    • Protect against legal liability.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as a business asset. We will notify you before your personal information becomes subject to a different Privacy Policy.

5. Payment Information

  • When you make a purchase, your payment information (such as credit card details) is processed directly by our secure third-party payment gateway providers (e.g., Stripe, PayPal). Back Nine Apparel does not store your full credit card number on our servers. We only receive confirmation that your payment has been successfully processed. Our payment processors are PCI DSS compliant, which means they adhere to strict security standards for handling payment card data.

6. Cookies and Tracking Technologies

  • We use cookies, web beacons, and similar tracking technologies to track the activity on our Service and hold certain information.

  • Cookies: Small data files placed on your device. They help us remember your preferences, track your shopping cart, and analyze website traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

  • Web Beacons (or pixels): Small electronic files that permit us to count users who have visited certain pages and for other related website statistics (e.g., recording the popularity of a certain section and verifying system and server integrity).

7. Your Privacy Rights and Choices

  • Depending on your location and applicable laws, you may have the following rights regarding your personal information:

    • Access: Request a copy of the personal information we hold about you.

    • Correction: Request that we correct any inaccurate or incomplete personal information.

    • Deletion: Request that we delete your personal information, subject to certain exceptions (e.g., to comply with legal obligations).

    • Objection/Restriction: Object to our processing of your personal information or request that we restrict its processing.

    • Data Portability: Request to receive your personal information in a structured, commonly used, and machine-readable format.

    • Opt-out of Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe link provided in those emails.

  • To exercise any of these rights, please contact us using the information in the "Contact Us" section below. We may need to verify your identity before fulfilling your request.

8. Data Security

  • We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include:

    • Encryption: Using SSL/TLS encryption for data transmission on our website.

    • Access Controls: Restricting access to personal information to authorized personnel only.

    • Regular Security Audits: Conducting periodic reviews of our security practices.

  • While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

9. Children's Privacy

  • Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information and terminate the child's account.

10. Third-Party Links

  • Our website may contain links to other websites that are not operated by us. This Privacy Policy applies only to Back Nine Apparel. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit.

11. Changes to This Privacy Policy

  • We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Service after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Back Nine Apparel 28401 Pinon Ct, Winchester CA 92596

Email: backnineapparel71@gmail.com 

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